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Reservations by phone only or online.

Conditions:

*Exclusive Winter Ski Presale
Get up to 50% off your stay at Club Med Québec Charlevoix: Sample discount is per person, based on double occupancy in a Superior category room and is available on select dates at Club Med Québec Charlevoix, Canada. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Offer requires a 1-night minimum stay. Does not include airfare. Valid for new individual bookings only for select travel dates with check-in on or after December 1, 2023 and check-out on or before April 8, 2024. Must be booked by March 9, 2023. Get up to 30% off on you stay in the Alps: Sample discount is per person, based on double occupancy in a Superior category room for a 7-night stay at Club Med Val Thorens Sensations starting on November 26, 2023. Discounts on other dates, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Available at select resorts. The minimum length of stay varies between 1 to 7 nights depending on resorts and dates booked. Does not include airfare. Valid for new individual bookings only for select travel dates with check-in on or after November 26, 2023 and check-out on or before May 5, 2024. Must be booked by March 9, 2023. Air-Inclusive Package in the Alps: Sample price is per person, based on double occupancy in a Superior category room for a 7-night stay at Club Med Val Thorens, France for a departure on December 2, 2023 from Toronto (YTO) round-trip flights and transfers to/from the resort included. Valid for new individual bookings only for select travel dates and must be booked by March 9, 2023. Air-package deals on other dates, room categories, stay durations and/or resorts may vary. Blackout dates apply. Offer is subject to capacity control and may increase or be withdrawn at any time. The offer requires a minimum 7-night stay to qualify. Get up to 30% off your stay in our Japan resorts: Sample discount is per person, based on double occupancy in a Superior category room for a 7-night stay at Club Med Kiroro Peak starting on December 1, 2023. Discounts on other dates, stay duration, room categories and/or at other resorts may vary. Blackout dates apply, including holidays and other dates. Available at select resorts. The minimum length of stay required to book in one of the resort in Japan resorts varies between 3 and 4 nights depending on resorts and dates. Does not include airfare. Valid for new individual bookings only for select travel dates with check-in on or after December 1, 2023 and check-out on or before May 5, 2024. Must be booked by March 9, 2023. Offer is subject to capacity control and may increase at any time or be withdrawn at any time.

Kids under 4 Stay Free: Children aged under 4 years stay for free at our family destinations. Children aged 4-11 years stay at 50% off adult price at select family resorts. Children aged 12-15 years stay at 20% off adult price at select family resorts. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.

Best Rate Guarantee: Valid for new individual land-only bookings booked under the Early Booking Rate, and based on value as written on the sales contract. An offer with a lower price than the Early Booking Rate must concern a stay identical in all criteria to the original reservation, including: same Club Med resort, same check-in and check-out dates, same category of room, same number and type of guests (adults and children of the same age), same currency, same payment terms and same cancellation policy. Lower price quoted must be final, including any fees, taxes, or administration fees applied. Airfare, membership fees and extras are not covered by this guarantee. Guarantee does not apply to the following: group bookings, last minute deals, privately contracted rates, rates only accessible by user and password or with promotional code, travel agent rates, referral reward rates, or friends and family rates. Guarantee refers to the total price of the stay and cannot refer to a partial price of any or all of the days it comprises. Club Med may withdraw this offer at any time and is not responsible for errors or omissions.

General Conditions : Blackout dates apply, including holidays and other dates. Available at select resorts. For Québec Charlevoix (Canada), applicable lodging tax, as required by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay. Offer is subject to capacity control and may increase or be withdrawn at any time. Prices include the GST and PST. Club Med is not responsible for errors or omissions. Club Med Membership fees of $60 per adult and $30 per child are additional. Void where prohibited or restricted by law. Québec permit.

Best Rate Guarantee: At Club Med, we want you to book your all-inclusive vacation with complete confidence, and our Club Med Best Rate Guarantee allows you to do just that. We guarantee you will always get the lowest rate when you book through your travel advisor.

Low Deposits & Flexible Payments: At Club Med, we believe our guests should have access to different ways to pay for the vacation of their lifetime. For that reason, we’re offering the flexibility to secure your stay and stay on top of your budget thanks to a low 25% deposit, and pay the balance, with no interest, at your own pace. Conditions apply: Not applicable when booking with the Non-Refundable rate. Applicable to bookings when departure date is in 45+ days. If booking with air, the full portion of the air must be paid at the time of booking. Balance must be paid fully 45 days prior to arrival.

Flexible Cancellations: At Club Med, we think it is more important than ever to offer flexibility and security to our valued customers, so we are offering a flexible cancellation policy: For all new bookings on any Club Med resort worldwide, cancel for free and receive a full refund of the land portion of your stay (cancellation charges for airfare are non-refundable by Club Med and will follow the airlines’ policy in effect). Member fees and optional insurance are not refundable.

Up to 61 days prior to departure: refund of 100% of the land portion
Between 60 and 31 days: refund of 75% of the land portion
Between 30 and 15 days: refund of 50% of the land portion
14 days or less: no refund

Blackout dates: Holiday weeks including but not limited to Christmas 2023 and New Year’s 2023 (from December 23 to 30, 2023) and Spring Break (from March 2 to 9, 2024):
Up to 91 days prior to departure: refund of 100% of the land portion
91 days or less: no refund
Refund excludes membership fees and optional insurance.

All refunds will go back on the same form of payment. If the cancelled booking was paid using a future travel credit, the refund will be issued as a credit for future travel to be used prior to the expiration date of the original future travel credit. The cancellation charges are assessed on the full package price.

Revisions of any kind (including but not limited to a change in the date of departure or resort) will be treated as a cancellation and applicable cancellation charges will be assessed and revised booking will be subject to pricing then in effect. Unpaid balances on cancellation charges are subject to collection action. No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events, certain promotions and holiday travel may vary; please contact our call center or your travel advisor.

Transport Assistance: By booking your transport with Club Med, you benefit from unique support at each stage of your trip. Thanks to the know-how of our Club Med Travel Expert Designers, you can create your tailor-made itinerary and modify it in the event of the unexpected. When you arrive at your destination, our GO team will be present and will take you to the Resort.
Air operations are currently often disrupted: Weather related situations, social unrest at airports and or operating problems related to a lack of staff. Being by your side so that you can travel with peace of mind is a promise that is dear to us. Thus, in the event of a canceled flight or modified schedule, the Club Med teams are at your side to offer you the best solution.
One & only point of contact: Book your stay, flights, transfers and get:

• Support from our Club Med advisers to guide you throughout your reservation, 7 days a week (exceptions on Christmas Day and New Year’s Day)
• The best routes (times, connections, etc.) at the best prices (economy, premium, business class, etc.) from your departure city, as well as possible pre-registration options (according to the terms and conditions of the airlines) thanks to our airline partners.
• Tailor-made transfers between the airport and the Resort, at attractive prices, for everyone: families, couples, single travelers with a large number of options depending on the destination…
• Assistance with flight time and date changes (possible additional costs to be borne by the customer)
• Information on the formalities and protocols of the host countries (entry formalities, specific Covid-19 protocols, etc.)