Club Med Exclusive collection

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Reservations by phone only.

Terms & Conditions:

CONDITIONS

Sample price is per adult, based on double occupancy in a Superior room for a 7-night stay at Club Med Punta Cana, Dominican Republic for departures on September 18, 2023 from Toronto, round-trip flights and transfers to/from the resort included. Valid for new individual bookings only for select travel dates and must be booked before August 30, 2023. Air-package rates on other dates, room categories, stay durations and/or resorts may vary. Air-package rate quoted on June 19, 2023. Offer is subject to capacity control and may increase or be withdrawn at any time. The offer requires a minimum 7-night stay to qualify. Blackout dates apply, including holidays and other dates.

Perks:
Kids under 6 Stay Free: Children aged under 6 years stay for free at our family destina-tions & Children aged 6-11 years stay at 50% off adult price at select family resorts for select travel dates between July 22 to December 22, 2023. Children aged under 4 years stay for free at our family destinations & Children aged 4-11 years stay at 50% off adult price at select family resorts for travel dates after December 23, 2023. Children aged 12-15 years stay at 20% off adult price at select family resorts. Valid for new indi-vidual bookings only. For flights that are booked through Club Med, tickets for children must be paid for by the client. Children who are eligible to stay for free must be lodged in the same room as the adults who are paying for their stay, or in a connecting room. Blackout dates may apply. Costs associated with Baby & Petit Club Med are at full day rate during entire stay booked.

Free Room Upgrades: available during select weeks at Punta Cana, Dominican Republic (From Family Superior Room (C) to Family Superior Room – Near Zen Oasis (B+)), Michès Playa Esmeralda, Dominican Republic (From Deluxe Room – Garden View, Car-ibbean Paradise (A3P) to Junior Suite – Sea View, Caribbean Paradise (SJ3P)), La Caravelle, Guadeloupe (From Superior Room – Grande Terre (C2G) to Family Superior Room – Sea View, Sainte Anne (C3)), Ixtapa, Mexico (From Superior Room (C) to Supe-rior Room – Sea View (C+)).

No Single Supplement: Offer available for new individual bookings only for select trav-el dates at Club Med Punta Cana, Dominican Republic (Sep 2 – Oct 20, 2023); Michès Playa Esmeralda, Dominican Republic (Sep 2 – Oct 20, 2023); Cancún, Mexico (Sep 2 – Oct 20, 2023); Ixtapa, Mexico (Jul 22 – Sep 01, 2023 / Oct 7 – Nov 17, 2023 / Nov 25 – Dec 15, 2023 / Jan 6 – Feb 16, 2024).

General Conditions: Blackout dates apply, including holidays and other dates. For Turkoise (Turks & Caicos) all guests must be at least 18 years of age. For Columbus Isle (Bahamas) all guests must be 2 years old and older, and stays can only be booked with air-inclusive packages. For Québec Charlevoix (Canada), applicable lodging tax, as re-quired by the Ministry of Tourism of Québec, applies to the accommodation portion of your stay. Club Med Membership fees of $60 per adult and $30 per child are addition-al. Other restrictions apply including brochure terms and cancellation/change fees. Not responsible for errors or omissions. Void where prohibited or restricted by law. Québec permit.

Best Rate Guarantee : At Club Med, we want you to book your all-inclusive vacation with complete confidence, and our Club Med Best Rate Guarantee allows you to do just that. We guarantee you will always get the lowest rate when you book through your travel advisor.

Low Deposits & Flexible Payments : At Club Med, we believe our guests should have access to different ways to pay for the vacation of their lifetime. For that reason, we’re offering the flexibility to secure your stay and stay on top of your budget thanks to a low 25% deposit, and pay the balance, with no interest, at your own pace. Conditions apply: Not applicable when booking with the Non-Refundable rate. Applicable to book-ings when departure date is in 45+ days. If booking with air, the full portion of the air must be paid at the time of booking. Balance must be paid fully 45 days prior to arrival.

Flexible Cancellations: At Club Med, we think it is more important than ever to offer flexibility and security to our valued customers, so we are offering a flexible cancella-tion policy: For all new bookings on any Club Med resort worldwide, cancel for free and receive a full refund of the land portion of your stay (cancellation charges for air-fare are non-refundable by Club Med and will follow the airlines’ policy in effect). Member fees and optional insurance are not refundable.
Up to 61 days prior to departure: refund of 100% of the land portion
Between 60 and 31 days: refund of 75% of the land portion
Between 30 and 15 days: refund of 50% of the land portion
14 days or less: no refund
Blackout dates: Holiday weeks including but not limited to Christmas 2023 and New Year’s 2023 (from December 23 to 30, 2023) and Spring Break (from March 2 to 9, 2024):
Up to 91 days prior to departure: refund of 100% of the land portion
91 days or less: no refund
Refund excludes membership fees and optional insurance.
All refunds will go back on the same form of payment. If the cancelled booking was paid using a future travel credit, the refund will be issued as a credit for future travel to be used prior to the expiration date of the original future travel credit. The cancella-tion charges are assessed on the full package price.
Revisions of any kind (including but not limited to a change in the date of departure or resort) will be treated as a cancellation and applicable cancellation charges will be as-sessed and revised booking will be subject to pricing then in effect. Unpaid balances on cancellation charges are subject to collection action. No refunds will be made in the event of no-shows or interruption or cancellation by the Member after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events, certain promotions and holiday travel may vary; please contact our call center or your travel advisor.

Transport Assistance: By booking your transport with Club Med, you benefit from unique support at each stage of your trip. Thanks to the know-how of our Club Med Travel Expert Designers, you can create your tailor-made itinerary and modify it in the event of the unexpected. When you arrive at your destination, our GO team will be present and will take you to the Resort.

Air operations are currently often disrupted: Weather related situations, social unrest at airports and or operating problems related to a lack of staff. Being by your side so that you can travel with peace of mind is a promise that is dear to us. Thus, in the event of a canceled flight or modified schedule, the Club Med teams are at your side to offer you the best solution.

One & only point of contact: Book your stay, flights, transfers and get:

  • Support from our Club Med advisers to guide you throughout your reservation, 7 days a week (exceptions on Christmas Day and New Year’s Day)
  • The best routes (times, connections, etc.) at the best prices (economy, premium, business class, etc.) from your departure city, as well as possible pre-registration op-tions (according to the terms and conditions of the airlines) thanks to our airline part-ners.
  • Tailor-made transfers between the airport and the Resort, at attractive prices, for everyone: families, couples, single travelers with a large number of options depending on the destination…
  • Assistance with flight time and date changes (possible additional costs to be borne by the customer)
  • Information on the formalities and protocols of the host countries (entry formalities, specific Covid-19 protocols, etc.)